Marwick's is Brynwell's flagship department store: a five-story sweep of glass and polished stone that dominates the High Street skyline. Inside, self-folding linens straighten themselves on display tables, mannequins shift outfits each hour, and brass trolleys trail shoppers with overeager loyalty. Each floor a different department, clothing, cookware and household items, then beauty goods, stationery, travel items, and seasonal displays higher up. A temperamental lift ferries customers between levels, often announcing "helpful" suggestions about current sales.